DSS Development

Researchers: Emeritus Professor David Arnott, Dr Rob Meredith, Peter O’Donnell.
Research Students: Edgar Kautzner (MBIS Hons), Felix Lizama (PhD), Andrew McLean (PhD), Yutong Song (MBIS Hons).

About the Project

This project addresses several themes related to the design, development, deployment and use of DSS and draws on the research and findings in the DSS Foundations project.  Themes include:

  • DSS Project Management including the development of lifecycle models for various types of DSS.
  • DSS Governance, Benefits Management, and Success Factors.
  • DSS Professional Practice.
  • Systems Analysis and Design Techniques for DSS.
  • Cross Cultural DSS Development.
  • Senior Executive Information Behaviors.

The research employs a variety of research techniques appropriate to the specific research question under study, including qualitative and quantitative techniques from focus groups and case studies, through to surveys and laboratory experiments.  The project highlights the distinctive nature of DSS in comparison to other kinds of IT artifacts, and explores information systems questions within that context.

Publications:

JOURNAL PAPERS

  1. Meredith, R. & O'Donnell, P. (2011). A Framework for Understanding the Role of Social Media in Business Intelligence Systems. Journal of Decision Systems. 20(3), pp. 263-282.
  2. Arnott, D., & O’Donnell, P. (2008). A note on an experimental study of DSS and forecasting exponential growth. Decision Support Systems, 45 (1), 180-186.
  3. Remington, S., O’Donnell, P., & Arnott, D. (2008). Enterprise reporting without a data warehouse: A case study. Journal of Decision Systems, 17(1), 133-151.
  4. Arnott, D., Jirachiefpattana, W. & O’Donnell, P. (2007). Executive information systems development in an emerging economy. Decision Support Systems42 (4), 2078-2084.
  5. Arnott, D. (2006). Cognitive biases and decision support systems development: A design science approach. Information Systems Journal, 16 (1), 55-78.
  6. Arnott, D. (2004). Decision support systems evolution: Framework, case study and research agenda. European Journal of Information Systems, 13(4), 247-259.
  7. Briggs, D., & Arnott, D. (2004). Decision support systems failure: An evolutionary perspective. Journal of Decision Systems, 13 (1), 91-111.
  8. Meredith, R. (2003).Using the Internet to Support the Patient Treatment Decision Process. Journal of Decision Systems, 12(2), 209-224.
  9. O'Donnell, P. A. (2001). The Use of Influence Diagrams in the Design of Spreadsheet Models: An Experimental Study. Australian Journal of Information Systems, 9(1).

CONFERENCE PAPERS (not covered by the journal papers)

  1. Arnott, D. (2010). Senior executive information behaviors and decision support: A research agenda. In A. Respicio, F. Adam, G. Phillips-Wren, C Teixeira, & J. Telhada (Eds.). Bridging the socio-technical gap in decision support systems: Challenges for the next decade (pp. 37-48). Amsterdam: IOS Press.
  2. Gibson, M., & Arnott, D. (2010). A participatory case study of business intelligence developemnt. In A. Respicio, F. Adam, G. Phillips-Wren, C Teixeira, & J. Telhada (Eds.). Bridging the socio-technical gap in decision support systems: Challenges for the next decade (pp. 37-48). Amsterdam: IOS Press.
  3. Arnott, D. (2008). Should large-scale decision support systems be outsourced? An empirical study. In Proceedings of the 13th Asia-Pacific Decision Sciences Conference (APDSI 2008). Brisbane, Australia: Griffith University.
  4. Arnott, D. (2008). Success factors for data warehouse and business intelligence systems. In Proceedings of the 19th Australasian Conference on Information Systems (ACIS 2008). Christchurch, New Zealand: University of Canterbury.
  5. Meredith, R. (2008). Information Technology Governance and Decision Support Systems. In P. Zaraté, J.-P. Belaud, G. Camilleri & F. Ravat (Eds.),Collaborative Decision Making: Perspectives and Challenges (pp. 175-186). Amsterdam: IOS Press.
  6. Nantiyakul, R., & Meredith, R. (2008). Developing Effective Corporate Performance Management Systems: A Design-Science Investigation. In P. Zaraté, J.-P. Belaud, G. Camilleri & F. Ravat (Eds.), Collaborative Decision Making: Perspectives and Challenges (pp. 430-437). Amsterdam: IOS Press.
  7. Arnott, D. (2006). Data warehouse and business intelligence governance: An empirical study. In F. Adam, P. Brezillon, S. Carlsson, & P. Humphreys (Eds.). Creativity and innovation in decision making and decision support(pp. 711-730). London: Ludic Publishing.
  8. Meredith, R. (2006). Creative Freedom and Decision Support Systems. In F. Adam, P. Brezillon, S. Carlsson & P. C. Humphreys (Eds.), Creativity and Innovation in Decision Making and Decision Support: 2006 IFIP International Conference on Decision Support (Vol. 1, pp. 30-46). London: Decision Support Press.
  9. Gibson, M., & Arnott, D. (2005). The evaluation of business intelligence: A case study in a major financial institution. In Proceedings of the 16th Australasian Conference on Information Systems (ACIS 2005) (pp. 1-12). Sydney, Australia: Australasian Chapter of the Association for Information Systems.
  10. Gibson, M., Arnott, D., & Jagielska, I. (2004). Evaluating the intangible benefits of business intelligence: Review and research agenda. In R. Meredith, G. Shanks, D. Arnott & S. Carlsson (Eds.). Proceedings of the 2004 IFIP International Conference on Decision Support Systems (pp. 295-305). Prato, Italy: IFIP.
  11. Meredith, R., & Arnott, D. (2003). On ethics and decision support systems development. In J. Hanisch, D. Falconer, S. Horrocks & M. Hillier (Eds.).Proceedings of the Seventh Pacific Asia Conference on Information Systems (pp 1562-1575).Adelaide, Australia: University of South Australia.
  12. O’Donnell, P.A., Arnott, D.R., & Gibson, M. (2002). Data warehouse development methodologies: A comparative analysis. In F. Adam, P. Brezillon, P. Humphreys, & J-C. Pomerol (Eds.). Decision making and decision support in the Internet age (pp. 387-398). Cork, Ireland: Oak Tree Press.
  13. Osianlis A., & Arnott, D.R. (2002). The application of business intelligence and data warehousing in an Australian water business. In C.A. Brebbia & P. Pascolo (Eds.). Proceedings of Management Information Systems 2002 (pp. 369-379). Halkidiki, Greece.